Aiterna Technologies

OpenAI SMB Channel Partner

Move beyond drafts and summaries.

ChatGPT Business is useful on day one. Aiterna helps your team move past one-off prompts into connected knowledge, custom agents, workflow automations, and habits that change how work moves.

ChatGPT-ecosystem connector — LiveUses OpenAI's models

The assessment routes setup, agents, training, and workflow build recommendations.

  1. 01ChatGPT Business setup
  2. 02Custom agents for real workflows
  3. 03Adoption, training, and measurement
See pricing

OpenAI SMB Channel Partner · Shopify Partner

AI products in production

UK · Türkiye

The prompt-only ceiling

Your team has ChatGPT. The workflows still live outside it.

Drafts and summaries help individuals. Workplace AI connects the team workspace to approved context, defined agents, repeated handoffs, and operating rules, so AI becomes part of how work moves.

Current shallow usage

  • email drafts
  • document summaries
  • research snippets
  • one-off prompts
  • disconnected tabs
  • no workflow change

What changes

  • shared context
  • defined agents
  • repeated workflows
  • controlled automations
  • team training
  • measurement

Moving past prompts is the whole job — and it's the part most providers skip.

Setup and controls

Setup and controls

Set up the workspace before you scale the habit.

A ChatGPT Business seat is the starting point. We make it a working part of your day.

ChatGPT Business is the starting point. Aiterna helps structure the workspace, explain the settings, connect context deliberately, and roll AI out with the right controls in place.

  • knowledge
  • files
  • tools
  • store
  • knowledge, files, tools and store connect into one agent.
knowledgefilestoolsstoreagent
01

Seats and onboarding

The right number, set up and ready, with admin you control and a workspace structured for how the team works.

02

Business data controls

We explain the relevant settings in plain language and help the team use them consistently.

03

Workflow selection

We pick the first workflows worth connecting, then train the team and measure what's actually used.

Agents

Agents

Agents are built around work, not novelty.

Agents are AI assistants built around a real workflow: your context, your documents, your tone, your steps.

01

Knowledge agent

trigger
A question about policy or process
agent output
An answer from approved company context
human decision
The team confirms and acts
02

Customer response agent

trigger
An inbound customer message
agent output
A drafted reply in the team's tone
human decision
A person reviews and sends
03

Sales follow-up agent

trigger
Notes from a call or meeting
agent output
A timely follow-up draft and next steps
human decision
The owner edits and sends
04

Document agent

trigger
A document to draft or review
agent output
A first pass against your defined workflow
human decision
A person checks and finalizes
05

Operations agent

trigger
A recurring update or handoff
agent output
A prepared summary and task list
human decision
The team approves and routes
06

Leadership briefing agent

trigger
Scattered activity across the week
agent output
A clearer operating view
human decision
Leadership decides where to focus

Outcomes by industry

Outcomes by industry

What changes for a business like yours.

Agents and workflows stay abstract until you map them to the work a team already repeats. Pick an industry to see where the leverage tends to show up — and which capability drives it.

Less time assembling the deliverable, more on the judgment inside it.

Repetitive work today

  • proposals and scopes rebuilt from scratch
  • call notes typed up by hand
  • client status updates pulled together late

Where the leverage shows up

  • Proposals and scopes drafted from your past work and templatesCustom agenttime-to-first-draft
  • Call notes turned into follow-ups, action items, and a recap the same dayAgentic workflowfollow-up turnaround
  • Client-ready status updates assembled from scattered project activityCustom agentstatus-report prep time
  • The team answers from one approved knowledge base instead of hunting drivesChatGPT Businessknowledge reuse

Directional signals show the metric each move is designed to shift — not a guaranteed result. Your real starting point comes from the assessment.

By team size

By team size

The rollout changes with the size of the team.

1 seat

Self-serve start

  • referral-link start if available
  • setup guidance
  • light onboarding content
5+ seats

Guided setup

  • setup assistance
  • initial workflow mapping
  • rollout guidance
20+ seats

Full onboarding

  • onboarding and team training
  • 2 custom agents built free
  • +1 free custom agent for every additional 5 seats

In-person onboarding depends on geography, availability, and final engagement scope.

Training and measurement

Adoption is measured in changed work, not logins.

The goal is not to make everyone prompt more. The goal is to identify repeated work, connect the right context, build useful agents, train the team around real tasks, and measure whether the system is becoming part of operations.

  • active workflows
  • repeated use cases
  • agent adoption
  • reduced manual handoffs
  • team confidence
  • leadership visibility

Proof, not promises

Proof, not promises

The team setting up your AI ships AI in production.

On the workplace side, the relevant proof object is CG03: a ChatGPT-ecosystem connector that supports connected AI workflows using business context.

CG03live

ChatGPT-ecosystem connector

A ChatGPT-ecosystem connector that supports connected AI workflows using business context.

Uses OpenAI's models.

Honest answers

Honest answers

What owners ask us.

See where your team should move beyond prompts first.

The assessment maps your current AI usage, team size, workflows, data sensitivity, and goals — then routes the next step.

Start with the first workflow your team repeats every week.